Olive and Lucy recently visited Bubbly Petz for Lucy to get a skin analysis by groomer Desmond and for Olive to get her nails trimmed. Can we say, we are so impressed by Desmond’s dog handling skills!
Sisi says: I wanted to see if there was anything that could be done for Lucy’s itchy skin allergies. She always gets so freaked out and stressed out at any groomer or vet. When placed on the high table, Lucy usually tries to clamber off in panic, and as a result, leaving me with scratches all over. In fact, when she was on the high table at Bubbly Petz, I actually whispered to Vicky, “She’s gonna jump off…any moment now.”
But she didn’t! Desmond managed to keep Lucy on the table without any restraint or leash! Lucy was surprisingly calm and didn’t struggle very much. While Desmond checked her skin and ears, she stood still while keeping her eyes on me. Never before!
I was very impressed and told Desmond I usually have problems keeping her still at home. Brushing her teeth or trimming the fur around her face is near impossible because I would need three hands! One to hold her down, one to lift her lips and the last to brush! I was even more impressed when he showed me how to brush her back teeth and she didn’t even flinch.
After we were done, Lucy lay on the floor and took a dog nap. Usually after visits to the vet or groomers, she cannot wait to leave and pulls me to the door. I guess she liked Bubbly Petz! She was rewarded with a toy ball from the shop!
Vicky says: Olive has fearful aggression and is reactive to people, so it has been a real challenge to bring her to get her nails trimmed over the last two years. She needs to be muzzled either at the vet or groomer – whenever she is handled by strangers. When I heard that Desmond doesn’t use any restraints, I was very skeptical, and extremely worried for his safety. In fact, I offered Desmond the muzzle I had brought for Olive and said I would feel much safer if he used it!
Firstly, Desmond took the time to let Olive sniff him, and he fed her some treats. He was calm and un-worried.
Then, he went ahead to hold her firmly and cut her nails, as I was stuffing treats as fast as I could into her mouth!
Olive has NEVER been able to be examined or have her nails cut without a muzzle, so I am extremely impressed at Desmond’s confidence and handling skills! Several times, Sisi and I clutched each other or shared panicked glances when he went to hold her or examine her paws, when she could easily snap at his face.
We highly recommend the grooming services at Bubbly Petz for how Desmond was able to read our dogs’ body language and handle them with ease and confidence. Lucy and Olive are not easy dogs to manage, and yet he did an amazing job with both of them. Fearful or nervous dogs would really benefit from the positive methods which Desmond advocates.
Bubbly Petz also has a pet store which sells ethical, cruelty-free and planet-friendly products.
Address: 266 Joo Chiat Road, Singapore 427520
Opening hours: Mon, Wed, Thu, Sun 10:00am-7:00 pm; Fri-Sat 12:00pm-9:00pm; closed on Tue
Contact number: 63486872 or 96563786
See our previous post on the Bubbly Petz grand opening here.